AutoZone Auto Parts

Message: Store 1213, the guys name is actually Chris. He didn't even hesitate when he saw my car. Just wanted to find out what the problem was and started diagnosing. I think he should be a mechanic. I was going to buy AC recharge. But he noticed it was still working and explained about high altitude affecting the system. When the phone rings and someone's just yapping, Chris calls out, and they answer. Excellent customer care. This is the best autoparts I've been to in all my life. I just looked around, and even the parking lot looks clean. This place is awesome.

Message: Steve helped us out and got us all taken care of. He saw us out in the parking lot just before close but made sure we were taken care of before the store closed. He helped us diagnose the issue and got us the parts we needed to be on our way.

Message: We drove to Evanston today and my car was not driving right. With the check engine light on we limped into the parking lot. Chris took a reading of my car and got the code. Chris was amazing and went above and beyond to help us. If I could give more stars I would. He helped fix the problem and sent us on our way. I’m sure he saved us so much money! We are not mechanical at all and he was extremely kind and helpful! This guy deserves some high praise because the level of customer service he gave us was very rare! Thanks again Chris, you are the best! Store#1213.

Message: Chris is amazing! We were driving through town and our AC was not working. Working on only the driver side. Chris helped us get it recharged and solved the problem. The BMW dealership in Salt Lake estimated $5, 000 to repair. Autozone and Chris saved me $4950 and helped me repair it in 10 minutes. I think I found my new best friend.

Message: Had issues with my gears shifting erratically and then completely hitting 0 RPMs and decelerating on the highway on a cross country trip. I just happened to stop in Evanston WY and decided to call and go to AutoZone to get some help. Chris at AZ was super helpful, ran a ECM diagnostic and was able to pinpoint to the potential problem: loose battery terminal connector. Chris helped to tighten the connection and the whole experience saved me money (the diagnostic was free and no charge for tightening the battery connector), alleviated my anxiety that my car would have the issue the whole drive, and I learned to pay attention to the terminal fit at the next battery change. Chris also made sure to follow up a few hours later: my car no longer erratically bounces from 1k to 6k RPMs when I press on the gas. Great experience! If you are in the area, definitely stop by this AZ for your car issues first before heading to a mechanic!

Message: We stopped in Evanston because of charging system warning light came on. The friendly folks at Autozone diagnosed the problem, even in the middle of a rainstorm. Thank, Walker, it was great to meet you and your kindness was appreciated.

Message: I recently had the pleasure of receiving assistance from Chris at AutoZone, and I must say that he went above and beyond in providing exceptional customer service. From the moment I walked in, Chris greeted me with a friendly smile and a willingness to help.. What impressed me the most was Chris's extensive knowledge about automotive parts and accessories. He patiently listened to my needs and offered valuable advice and recommendations. His expertise and clear explanations made it easy for me to understand the options available, ensuring that I made the right purchase.. Not only was Chris knowledgeable, but he also showed genuine care and dedication to customer satisfaction. He took the time to answer all my questions, going the extra mile to ensure I left the store with the right product and a smile on my face.. I highly recommend seeking out Chris at AutoZone for any automotive needs. His expertise, friendly demeanor, and commitment to customer service make him a standout employee. Thanks to Chris, my experience at AutoZone was exceptional, and I'll definitely be returning for future purchases.

Message: Chris was incredible. Some of the best customer service I have ever experienced. He took time to listen to my issue, came outside to scan the engine and gave me print out of error. He then was able to resolve an issue that dealership could not. Very knowledgeable and earned a customer for life. I live in Salt Lake City and happy to make the drive for service like this! Thanks Chris.